Nossos

Plano Básico
  • Atendimento SAC

  • Triagem inicial

  • Registro de pedidos

  • Suporte via WhatsApp

  • Horário comercial

A professional South American woman wearing a modern headset, smiling warmly while working at a clean, organized desk in a bright office. In the background, blurred rolls of colorful textile fabrics are visible on a shelf, conveying a specialized customer service environment for the garment industry. Natural soft morning light.
A professional South American woman wearing a modern headset, smiling warmly while working at a clean, organized desk in a bright office. In the background, blurred rolls of colorful textile fabrics are visible on a shelf, conveying a specialized customer service environment for the garment industry. Natural soft morning light.

Ideal para pequenas confecções. Suporte humano especializado para garantir que seus clientes recebam atenção rápida e profissional.

Plano Intermédio
  • Plano Básico

  • Suporte

  • Gestão de

  • Pesquisa de

  • Chat em tempo

Close-up of a high-quality professional headset resting on a wooden desk next to samples of denim and cotton fabrics. A blurred Brazilian office background with warm lighting, emphasizing the bridge between technology and traditional textile manufacturing.
Close-up of a high-quality professional headset resting on a wooden desk next to samples of denim and cotton fabrics. A blurred Brazilian office background with warm lighting, emphasizing the bridge between technology and traditional textile manufacturing.

Para empresas em expansão. Atendimento estendido e suporte proativo focado na fidelização de lojistas e na gestão eficiente de demandas complexas.

Plano
  • Plano Intermediário +

  • Atendimento 24/7

  • Relatórios mensais

  • Gestão de crises

  • Consultoria dedicada

A group of professional customer success managers in a sleek, modern office in Brazil, collaborating in front of large screens showing logistics and textile production schedules. The atmosphere is professional, efficient, and technologically advanced, with a gray and white color palette.
A group of professional customer success managers in a sleek, modern office in Brazil, collaborating in front of large screens showing logistics and textile production schedules. The atmosphere is professional, efficient, and technologically advanced, with a gray and white color palette.

Solução completa 24 horas. Gestão total da comunicação com inteligência de dados e suporte estratégico para grandes indústrias têxteis brasileiras.

Depoimentos

Veja o que nossos parceiros dizem sobre nós

Profissionalismo impecável. O conhecimento profundo que a Backward tem sobre o setor têxtil brasileiro faz toda a diferença no atendimento aos nossos fornecedores.

Carlos

A Backward transformou nossa comunicação. A agilidade na resposta aos lojistas aumentou nossas vendas significativamente e trouxe muita confiança para nossa marca.

Ana Silva

★★★★★
★★★★★

Economize 20%

Contrate hoje e garanta o desconto no primeiro